Socket Mobile Manuals & User Guides

SocketMobile, Inc. is a leading provider of data capture and delivery solutions for enhanced productivity in workforce mobilization. Headquartered in Newark, California, the company designs and manufactures a wide range of Bluetooth 1D and 2D barcode scanners, Near Field Communication (NFC) readers, and contactless writer devices. Unlike consumer electronics, Socket Mobile's products are built for the rigorous demands of commercial environments in retail, healthcare, hospitality, and logistics.

Socket Mobile distinguishes itself with robust software integration tools, including its CaptureSDK, which enables seamless connectivity with thousands of mobile applications on iOS, Android, and Windows. The company's data readers—such as the DuraScan and SocketScan series—are renowned for their ergonomic design, long battery life, and reliable performance on both paper and digital screens.

• How do I factory reset my Socket Mobile scanner?

  To factory reset, power on the scanner, then scan the 'Factory Reset' barcode found in your user manual. Alternatively, for some models, press and hold the scan and power buttons simultaneously until you hear 3 beeps, then release.

• How do I pair the scanner with an iOS device in Application Mode?

  Scan the 'iOS Application Mode' barcode to set the scanner profile. Then, go to your iOS Settings > Bluetooth and select the scanner. This mode is required for apps using the Socket Mobile SDK.

• Why is my scanner not charging when plugged into a computer?

  Socket Mobile recommends using a dedicated wall charger. Computer USB ports often do not provide sufficient amperage (1A minimum recommended) to charge the scanner battery effectively.

• Ahoana no fomba fisoratana anarana ny fitaovako hahazoana antoka?

  You can register your device using the Socket Mobile Companion App or via the SocketCare page on their website. Registration often provides a 90-day warranty extension.