PG Split System Air Conditioner 12,000 BTU Heat Pump User Manual
Model: PG-12S14HP-C/PG-12S14HP-E
Sava lalana
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your PG Split System Air Conditioner with Heat Pump. Please read this manual thoroughly before using the unit and keep it for future reference.
The PG Mini Split Air Conditioner delivers 12,000 BTU of cooling power, suitable for rooms up to approximately 700 sq ft. It features inverter technology for energy-efficient performance and consistent temperature control. With built-in Wi-Fi connectivity, you can control the unit remotely using your smartphone. The use of R-32 refrigerant makes it an environmentally friendly choice. The heat pump functionality provides both heating and cooling for year-round comfort.
Lafin-javatra fototra:
- Fahafahana mangatsiaka 12,000 BTU: Ideal for rooms up to 700 sq ft.
- Teknolojia inverter: Ensures energy-efficient performance and stable temperature control.
- Fifandraisana Wi-Fi: Allows remote operation via smartphone.
- Refrigerant R-32: Eco-friendly refrigerant with low global warming potential.
- Heat Pump Function: Offers both heating and cooling functionalities for all-season use.

Image: The PG Split System Air Conditioner indoor unit effectively distributing both cool and warm air, highlighting its dual heating and cooling capabilities for comprehensive climate control.
Information momba ny fiarovana
FAMPITANDREMANA: Failure to follow these instructions could result in electric shock, fire, property damage, or personal injury.
- Fametrahana matihanina: This split system air conditioner requires professional installation by a qualified HVAC technician. Do not attempt to install the unit yourself.
- Fiarovana herinaratra: Ensure the unit is connected to a properly grounded 230V power supply. Do not use extension cords. Disconnect power before any maintenance or cleaning.
- Refrigerant: This unit uses R-32 refrigerant. Only qualified personnel should handle refrigerant. Improper handling can cause injury or environmental damage.
- Fanafahana: Maintain adequate clearances around both indoor and outdoor units for proper airflow and safe operation.
- Ankizy sy biby fiompy: Arovy ny ankizy sy ny biby fiompy lavitra ny fitaovana mandritra ny fandidiana sy ny fikojakojana.
- Fitaovana mora mirehitra: Do not store or use flammable liquids or gases near the air conditioner.
Vokatra singa
Your PG Split System Air Conditioner package includes the following items:
- Unite anatiny
- Unity ivelany
- Fanaraha-maso lavitra
- Installation Kit (typically includes copper tubing, communication wire, drain hose, and wall sleeve - consult installer for exact contents)
- User Manual (ity antontan-taratasy ity)
Fametrahana sy fametrahana
Installation of the PG Split System Air Conditioner must be performed by a certified HVAC professional. This ensures proper functioning, safety, and compliance with local regulations.
Dingana fametrahana (Mihoatra nyview for Professional):
- Safidy toerana: Choose appropriate locations for both indoor and outdoor units, considering airflow, drainage, and structural support.
- Mametraka: Securely mount the indoor unit to the wall and the outdoor unit on a stable, level surface.
- Fandrefesana fantsona: Connect the refrigerant lines between the indoor and outdoor units, ensuring proper vacuum and leak testing.
- Wiring elektrika: Connect the power supply (230V) and communication wiring according to the wiring diagram provided with the unit.
- tatatra: Apetraho ny tsipika fanariana condensate mba hahazoana antoka ny fanesorana rano araka ny tokony ho izy.
- Fanamarinana rafitra: Perform a thorough system check, including refrigerant charge verification and test run.
For detailed installation instructions, refer to the separate Installation Manual provided to your professional installer.

Image: The indoor unit of the PG Split System Air Conditioner, neatly mounted on a wall, illustrating a typical installation scenario.
Torolàlana miasa
Your PG Split System Air Conditioner can be controlled using the included remote control or via the Wi-Fi smart control feature on your smartphone.
Fanaraha-maso lavitra:
The remote control allows you to adjust various settings for optimal comfort. Ensure the remote has batteries installed (requires 2 AAA batteries, not included).

Image: The remote control for the PG Split System Air Conditioner, displaying its LCD screen and various function buttons for temperature, mode, fan speed, and special features.
Fifehezana lavitra:
- LCD Display: Shows current temperature setting (°C/°F), fan mode, and operational status.
- Bokotra Famandrihana (ON/OFF): Turns the AC unit on or off.
- Button Mode: Cycles through different operating modes: Cool, Heat, Fan, and Auto.
- Bokotra mpankafy: Adjusts fan speed (e.g., Low, Medium, High, Auto).
- Bokotra fanafanana: Activates the heating function.
- Bokotra TEMP: Switches between Fahrenheit (°F) and Celsius (°C) temperature display.
- bokotra Turbo: Boosts cooling or heating to maximum for rapid temperature adjustment.
- bokotra matory: Enables sleep mode, which gradually adjusts temperature for nighttime comfort and energy efficiency.
- Bokotra fameram-potoana: Sets a countdown timer to automatically turn the AC on or off after a set duration.
- bokotra maivana: Controls the display backlight or AC panel lighting.
Wi-Fi Smart Control:
Control your air conditioner remotely using your smartphone. Download the dedicated PG smart home app (refer to the app store for "PG Smart AC" or similar). Follow the in-app instructions to connect your unit to your home Wi-Fi network.

Image: A smartphone displaying the PG smart control application, illustrating how users can remotely manage their air conditioner settings, including temperature and mode.
The Wi-Fi smart control allows you to:
- Ampodio / vonoy ny singa.
- Ahitsio ny maripana.
- Change operating modes (Cool, Heat, Fan, Auto).
- Mametraha fandaharam-potoana sy fameram-potoana.
- Monitor energy consumption (if available in app).
- Integrate with smart home systems like Alexa and Google Home.
Endri-javatra manokana:
Mode torimaso:
Designed for nighttime comfort and energy efficiency, Sleep Mode gradually adjusts the temperature while you sleep, preventing overcooling or overheating and reducing energy consumption.

Image: A serene bedroom scene with individuals sleeping, emphasizing the quiet operation and comfortable temperature regulation provided by the air conditioner's Sleep Mode.
4D Air Supply:
The unit features 4D Air Supply technology, which optimizes airflow to avoid direct blowing, enhancing comfort by distributing air more evenly throughout the room.

Image: The indoor unit of the air conditioner demonstrating its 4D Air Supply feature, which ensures comfortable and indirect airflow distribution throughout the room.
fikarakarana
Regular maintenance ensures optimal performance and longevity of your air conditioner. Always disconnect power before performing any maintenance.
Fanadiovana sivana rivotra:
- Frequency: Diovy ny sivana rivotra isaky ny 2-4 herinandro, na matetika kokoa raha ampiasaina be loatra na amin'ny tontolo feno vovoka ny fitaovana.
- fidirana: Open the front panel of the indoor unit and remove the air filters.
- Fanadiovana: Wash filters with lukewarm water and a mild detergent. Rinse thoroughly and allow them to air dry completely before reinstallation. Do not expose to direct sunlight.
- Fametrahana indray: Insert the dry filters back into the indoor unit and close the front panel.
Fanadiovana ny singa ivelany:
Periodically check the outdoor unit for debris, leaves, or dirt that may obstruct airflow. Carefully remove any obstructions. Do not spray water directly onto electrical components.
Serivisy matihanina:
It is recommended to have a qualified technician perform annual maintenance, including checking refrigerant levels, cleaning coils, and inspecting electrical connections.
Fanamboarana
Alohan'ny hifandraisana amin'ny fanohanan'ny mpanjifa, review ireto olana sy vahaolana mahazatra ireto:
| OLANA | Antony mety hitranga | vahaolana |
|---|---|---|
| Tsy mandeha ny unit. | No power supply; Remote control batteries dead; Circuit breaker tripped. | Check power connection; Replace remote batteries; Reset circuit breaker. |
| Tsy ampy ny fampangatsiahana/fanafanana. | Dirty air filters; Blocked outdoor unit; Incorrect mode setting; Room size too large. | Clean air filters; Clear obstructions from outdoor unit; Select correct mode (Cool/Heat); Ensure unit capacity matches room size. |
| tabataba tsy mahazatra. | Loose parts; Debris in fan; Unit not level. | Contact professional service; Check for debris; Ensure unit is level. |
| Ny fivoahan'ny rano avy amin'ny fitaovana anatiny. | Fantsona tatatra tsentsina; Fametrahana tsy mety. | Clear drain pipe; Contact professional service for inspection. |
Raha mbola mitohy ny olana rehefa avy nanandrana ireo vahaolana ireo dia mifandraisa amin'ny fanohanan'ny mpanjifa azafady.
fepetra arahana
Detailed technical specifications for the PG Split System Air Conditioner:
| endri-javatra | famaritana |
|---|---|
| Marika | PG |
| Laharana modely | PG-12S14HP-C/PG-12S14HP-E |
| Hery mampangatsiatsiaka | 12,000 British Thermal Units (BTU) |
| Heating/Cooling Function | Yes (Heat Pump) |
| fahafahana | 1 Ton |
| Taham-pahavitrihana angovo ara-potoana (SEER) | 17 |
| refrigerant | R-32 |
| BOKYtage | 230 Volts |
| Wattage | 1220 watts |
| Ambaratonga tabataba | 49 desibela |
| Haben'ny vokatra (Unit anatiny) | 20.07" D x 27.55" W x 11.88" H (eo ho eo) |
| Lanja entana | 24.3 pounds (approximate, likely indoor unit) |
| Karazana fametrahana | Split System |
| Endri-javatra manokana | Inverter Compressor, Remote Controlled, Sleep Mode, Wi-Fi Connectivity |
| Fanjifana angovo isan-taona | 530 Kilowatt ora isan-taona |
Warranty sy fanohanana
For warranty information, please refer to the warranty card included with your product or contact PG customer support directly. Keep your purchase receipt as proof of purchase.
If you require technical assistance, troubleshooting beyond this manual, or have questions regarding your PG Split System Air Conditioner, please contact PG Customer Support. You can often find contact information on the manufacturer's website or through the retailer where you purchased the unit.
Thank you for choosing PG.