Poly Edge E220 IP Desk Phone User Manual

1. Fampidirana

The Poly Edge E220 is a versatile IP desk phone designed for modern office environments, offering advanced communication features. It supports up to 16 lines with 4-line keys and includes integrated Bluetooth for seamless mobile phone and headset pairing. This manual provides detailed instructions for setup, operation, and maintenance of your device.

Sary: Front view of the Poly Edge E220 IP Desk Phone, showcasing its display, keypad, and handset.

2. Inona no ao anaty boaty

Azafady mba hamarino tsara fa tafiditra ao anaty fonosanao ireto singa manaraka ireto:

• Poly Edge E220 IP Desk Phone Unit
• Handset
• Tady Coil Handset
• Cat5E Ethernet Cable
• Integrated Wall Mount (pre-attached or separate)
• Base Stand

Note: A power supply is NOT included with this renewed product and must be acquired separately if Power over Ethernet (PoE) is not available.

3. Toetran'ny vokatra

• 4-Line Keys: Supports up to 16 lines for flexible call management.
• Bluetooth mitambatra: Allows for seamless pairing with mobile phones and Bluetooth headsets.
• Fampisehoana avo lenta: Provides clear visibility for call information and menu navigation.
• Feo HD: Delivers superior audio quality for clearer conversations.
• Multi-Line Operation: Manage multiple active calls simultaneously.
• Fahaizana antso amin'ny fihaonambe: Supports 3-way conferencing.

4. Fametrahana sy fametrahana

4.1 Assembling the Phone

1. Attach the Base Stand: Align the tabs on the base stand with the slots on the back of the phone unit. Slide the stand into place until it clicks securely.
2. Connect the Handset: Plug one end of the coil cord into the handset and the other end into the handset port on the side of the phone unit.

4.2 Fampifandraisana ny tariby

Locate the ports on the back and side of the phone unit.

Sary: Side view of the Poly Edge E220 IP Desk Phone, highlighting the various connection ports and the adjustable stand.

1. Fifandraisana tambajotra: Connect one end of the Cat5E Ethernet cable to the LAN port on the phone and the other end to your network switch or router. If your network provides Power over Ethernet (PoE), the phone will power on automatically.
2. Power Connection (if no PoE): Raha tsy misy PoE dia ampifandraiso amin'ny seranan-jiro amin'ny finday ny adaptatera herinaratra sahaza azy (tsy tafiditra) ary avy eo amin'ny faladiany.
3. Optional Headset Connection: If using a wired headset, connect it to the dedicated headset port.

4.3 Herin'ny voalohany

Once connected, the phone will power on and begin its boot sequence. This may take a few moments. The display will show the Poly logo, followed by network configuration and registration status. If prompted, enter your network credentials or contact your IT administrator for setup assistance.

5. Torolàlana miasa

5.1 Fanaovana sy fandraisana antso

• Hanao antso: Pick up the handset, press the Speaker button, or press a line key. Dial the number and press the Dial soft key or wait for the call to connect.
• Hamaly antso: Pick up the handset, press the Speaker button, or press the flashing line key.
• Hamarana ny antso: Avereno apetraka ny finday, na tsindrio ny bokotra End Call.

Image: A man engaged in a phone call using the Poly Edge E220 IP Desk Phone in a professional office environment.

5.2 Mampiasa Bluetooth

The Poly Edge E220 allows you to pair your mobile phone or Bluetooth headset for enhanced flexibility.

1. Alefaso ny Bluetooth: Navigate to the phone's menu, select Settings, then Bluetooth, and ensure Bluetooth is enabled.
2. Manambatra fitaovana: Put your Bluetooth device (mobile phone or headset) into pairing mode. On the phone, select 'Add New Device' or 'Scan for Devices'. Select your device from the list and follow the on-screen prompts to complete pairing.
3. Mampifandray: Once paired, your device should automatically connect when in range. You can manually connect/disconnect from the Bluetooth menu.

Image: A woman working at a desk, utilizing the Poly Edge E220 IP Desk Phone alongside her laptop, demonstrating its integration into a modern workspace.

5.3 endri-javatra mandroso

• Tazony: During a call, press the Hold soft key to place the call on hold. Press it again to resume.
• hamindra: During a call, press the Transfer soft key, dial the new number, and then press Transfer again to complete.
• Fihaonambe: During an active call, press the Conference soft key, dial the number of the third party, and then press Conference again to join all parties.
• mailaka: Press the Voicemail button to access your voicemail messages.

6. Fikojakojana

To ensure the longevity and optimal performance of your Poly Edge E220 IP Desk Phone, follow these maintenance guidelines:

• Fanadiovana: Use a soft, dry, lint-free cloth to clean the phone's surface and display. For stubborn marks, slightly dampen the cloth with water. Avoid using harsh chemicals, abrasive cleaners, or aerosol sprays.
• Tontolo iainana: Keep the phone in a dry environment, away from direct sunlight, excessive heat, and moisture.
• Fitantanana tariby: Hamarino tsara fa voalamina tsara ny tariby rehetra ary tsy terena mba hisorohana ny fahasimban'ny seranana na ny tariby.
• Fanavaozana rindrambaiko: Periodically check with your IT administrator for available software updates to ensure your phone has the latest features and security enhancements.

7. Famahana olana

If you encounter issues with your Poly Edge E220, refer to the table below for common problems and solutions.

If the problem persists after attempting these solutions, please contact your IT department or the product support team for further assistance.

8. Famaritana

Key technical specifications for the Poly Edge E220 IP Desk Phone:

9. Warranty sy fanohanana

As a renewed product, the Poly Edge E220 IP Desk Phone typically comes with a limited warranty provided by the refurbisher or seller. Please refer to your purchase documentation for specific warranty terms and conditions. For technical support, troubleshooting beyond this manual, or warranty claims, please contact the seller or your IT administrator.