1. Fampidirana
The Clover Station PRO is a fast, dual-screen Point of Sale (POS) system designed to streamline business transactions. This all-in-one system features a primary 14-inch HD display for the merchant and an 8-inch customer-facing touchscreen, facilitating efficient order processing, payment, and customer interaction. This manual provides essential information for setting up, operating, and maintaining your Clover Station PRO.
2. Information momba ny fiarovana
- Ensure the device is placed on a stable, flat surface to prevent accidental falls.
- Use only the power adapter supplied with the Clover Station PRO.
- Keep the device away from water, excessive moisture, and extreme temperatures.
- Aza manandrana manokatra na manamboatra ilay fitaovana. Alefaso amin'ny mpiasa mahay ny serivisy rehetra.
- Fadio ny fanakanana ny fisokafan'ny rivotra mba hisorohana ny hafanana be loatra.
3. Ny votoatin'ny fonosana
Hamarino fa misy ny entana rehetra ao anaty fonosana:
- Clover Station PRO Main Unit (with 14" merchant display)
- Clover Station PRO Customer-Facing Display (8" touchscreen)
- Integrated Receipt Printer
- Cash Drawer
- Power Adapter sy Cable
- Torolàlana fanombohana haingana (raha ilaina)
4. Vokatra mihoatraview
The Clover Station PRO system comprises several key components working together to provide a comprehensive point-of-sale solution.
Sary 4.1: Clover Station PRO main unit, integrated receipt printer, and cash drawer. This image displays the primary components of the POS system, including the merchant-facing display, the base unit housing the printer, and the connected cash drawer.
Sary 4.2: Clover Station PRO with its customer-facing display. This view highlights the dual-screen setup, showing both the merchant's main screen and the separate customer display for transaction confirmation and interaction.
Sary 4.3: Angled perspective of the Clover Station PRO system, showcasing the main unit, customer display, and the compact design of the integrated components.
Sary 4.4: Akaiky view of the cash drawer component of the Clover Station PRO, illustrating its design and key lock mechanism.
5. Torolàlana fananganana
- Esory ny entana ary apetraho: Carefully remove all components from the packaging. Place the main unit, customer display, and cash drawer in their desired locations on a stable counter.
- Hery mampifandray: Connect the power adapter to the main unit and plug it into a suitable power outlet.
- Connect Periferika:
- Ensure the customer-facing display is securely connected to the main unit.
- Connect the cash drawer cable to the designated port on the main unit or integrated printer.
- Herim-batana: Press the power button on the main unit to turn on the system.
- Fanamboarana rindrambaiko voalohany: Follow the on-screen prompts for initial setup, including network connection (Wi-Fi or Ethernet) and language selection.
- Merchant Account Activation: The Clover Station PRO requires a merchant processing account through Powering POS. Contact Powering POS to activate your account and configure your system for payment processing. The device cannot be used with a different processor.
- Load Printer Paper: Open the printer cover, insert a new roll of thermal receipt paper, and close the cover.
6. Torolàlana miasa
The Clover Station PRO is designed for intuitive operation. Here are general steps for common tasks:
- Processing Transactions:
- Navigate to the "Register" or "Sales" application on the merchant display.
- Select items from your menu or input custom amounts.
- The customer-facing display will show the order details for confirmation.
- Proceed to payment. Customers can use the customer display to confirm their order, add a tip, redeem rewards, and select payment methods.
- Complete the transaction. The integrated printer will print a receipt, or a digital receipt can be sent.
- Managing Inventory and Menu:
- Access the "Inventory" or "Items" application to add, edit, or remove products and services.
- Organize items into categories for easy navigation during sales.
- Running Reports:
- Use the "Reports" application to view sales data, transaction history, and other business analytics.
- Reports can be customized by date range and other filters.
- Staff Management:
- The system allows for creating and managing staff accounts with different access permissions.
7. Fikojakojana
- Fanadiovana:
- Gently wipe the screens and exterior surfaces with a soft, lint-free cloth.
- Ho an'ny marika mafy loha, kely dampen the cloth with water or a non-abrasive screen cleaner. Avoid harsh chemicals.
- Ataovy azo antoka fa maty sy nesorina ny fitaovana alohan'ny hanadiovana azy.
- Fikarakarana ny mpanonta printy:
- Regularly check and replace the thermal receipt paper roll as needed.
- Arovy amin'ny vovoka sy ny potipoti-javatra ny mekanika mpanonta.
- Fanavaozana rindrambaiko:
- Ensure your system is connected to the internet to receive automatic software updates, which provide new features and security enhancements.
8. Famahana olana
| OLANA | Antony mety hitranga | vahaolana |
|---|---|---|
| Tsy mandeha ny fitaovana. | Tsy mifandray ny tariby herinaratra, olana amin'ny fantson-jiro. | Jereo ny fifandraisan'ny tariby herinaratra. Andramo mampiasa fantson-jiro hafa. |
| Tsy misy fifandraisana amin'ny tambajotra. | Wi-Fi disconnected, Ethernet cable loose. | Verify Wi-Fi settings or check Ethernet cable connection. Restart the device and router. |
| Printer tsy manonta. | Out of paper, paper jammed, printer not connected. | Replace paper roll. Clear any paper jams. Ensure printer is properly connected. |
| Tsy misokatra ny vata fandatsaham-bola. | Cable disconnected, software issue. | Check cash drawer cable connection. Ensure the transaction is finalized in the software. |
| Cannot process payments. | Merchant account not activated or configured correctly. | Contact Powering POS support to verify your merchant account status and configuration. |
Raha sendra olana tsy voatanisa eto ianao na mila fanampiana fanampiny dia mifandraisa amin'ny serivisy ho an'ny mpanjifa.
9. Famaritana
- Modely: Clover Station PRO
- Fampisehoana voalohany: 14-inch HD Touchscreen (Merchant-facing)
- Fampisehoana faharoa: 8-inch Touchscreen (Customer-facing)
- Integrated Peripherals: Receipt Printer, Cash Drawer
- Fifandraisana: Wi-Fi, Ethernet
- Ny haben'ny fonosana: 20 x 20 x 20 santimetatra
- Lanja entana: 45 kg
- Mpanamboatra: CloverPOS
- Misy voalohany: 18 jona 2020
10. Warranty sy fanohanana
For warranty information, please refer to the documentation provided at the time of purchase or contact your vendor.
For technical support, merchant account inquiries, or assistance with your Clover Station PRO, please contact Powering POS, your merchant processing provider. They can assist with setup, operation, and troubleshooting specific to your service agreement.
Fanamarihana manan-danja: This device requires a merchant processing account through Powering POS and cannot be used with a different processor.
