1. Fampidirana
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your Hormann SupraMatic E Series 4 Garage Door Opener. Please read these instructions carefully before installation and use to ensure proper function and to prevent injury or damage.
The Hormann SupraMatic E Series 4 is designed for garage doors up to a maximum width of 5500 mm and a door surface area of up to 13.75 m². It is suitable for both up-and-over doors and sectional doors, including wooden doors.
2. Torolàlana momba ny fiarovana
FAMPITANDREMANA: Ny fametrahana na fampiasana tsy araka ny tokony ho izy dia mety hiteraka ratra mafy na fahasimbana fananana. Araho hatrany ny torolàlana momba ny fiarovana.
- Ensure all installation steps are performed by qualified personnel or with strict adherence to this manual.
- Arovy tsy ho akaikin'ny varavaran'ny garazy ny ankizy sy ny biby fiompy, indrindra mandritra ny fampiasana azy.
- Do not operate the opener if the garage door is damaged or obstructed.
- Regularly inspect the garage door and opener for signs of wear or damage.
- The product is designed for dry indoor environments only.
- Tapaho ny herinaratra alohan'ny hanaovana fikojakojana na fanamboarana.
3. Ny votoatin'ny fonosana
Hamarino fa misy ny singa rehetra alohan'ny hanombohan'ny fametrahana:
- 1 x SupraMatic E4 Drive Head
- 1 x HSE 4 BS 4-button Hand Transmitter (868 MHz)
- 1 x Connection Cable with Euro Plug
- Fametrahana fitaovana (screws, brackets)
- Boky torolalana
4. Fametrahana sy fametrahana
Installation should be performed carefully. Refer to the included diagrams for visual guidance.
4.1 Mounting the Drive Head
Securely mount the drive head to the ceiling or appropriate support structure above the garage door. Ensure it is centered with the door's movement path. The universal fitting is compatible with both up-and-over and sectional doors.
4.2 Connecting the Drive Rail
Attach the drive rail (not included, but compatible with Hormann rails) to the drive head and the garage door. Ensure the rail is level and securely fastened at both ends.
4.3 Fifandraisana elektrika
Connect the drive head to a standard 230 V - 240 V AC power outlet using the provided connection cable. The motor operates on 24 V DC.
4.4 Fandaharana voalohany
The unit features a double 7-segment display for operation and programming. Use the control element with start/stop/pulse buttons and a PRG button for initial setup. Follow the on-screen prompts to set the door's open and close limits.

Figure 1: Hormann SupraMatic E Series 4 Garage Door Opener in operation, showing a car approaching a garage door that is opening via remote control signal. The image illustrates the convenience of remote operation.
5. Torolàlana miasa
5.1 Hand Transmitter (HSE 4 BS)
The included HSE 4 BS hand transmitter operates on 868 MHz BiSecur technology. Press any of the 4 buttons to open or close the garage door. The transmitter has a structured black surface with chrome caps.
5.2 Fifandraisana Bluetooth
The opener features an integrated Bluetooth receiver (2.4 GHz), allowing control via a smartphone app. Refer to the app's instructions for pairing and operation.
5.3 Adjustable Functions
- Hery fetra: Adjustable to prevent excessive force.
- Soft Start/Soft Stop: Adjustable for smooth door movement.
- Strap Release: Adjustable for safety.
- Drive Lighting/Partial Opening/Ventilation Position: Adjustable settings for convenience.
- Fanakatonana ho azy: Adjustable amin'ny 5 ka hatramin'ny 300 segondra.
- Automatic Partial Opening: Adjustable amin'ny 5 ka hatramin'ny 240 segondra.
- Drive Lighting Duration: Adjustable from 30 to 600 seconds (pre-set to 60 seconds).
- Quick Function: Enables faster operation.
5.4 Emergency Release
In case of power failure, use the quick release from the inside to manually open or close the garage door.
6. Fikojakojana
Ny fikojakojana tsy tapaka dia miantoka ny faharetana sy ny fiasana azo antoka amin'ny fanokafana varavarana garazy anao.
- isam-bolana: Check the garage door's balance and ensure it moves freely. Inspect all moving parts for wear and tear.
- isan-taona: Have a qualified technician inspect the entire system, including springs, cables, rollers, and the opener's electrical connections.
- Fanadiovana: Clean the drive head casing (stainless steel and plastic) with a soft, damp lamba. Aza mampiasa mpanadio abrasive.
- Fanjifana herinaratra: The motor consumes less than 1 W in standby mode, contributing to energy efficiency.
7. Famahana olana
If your garage door opener is not functioning correctly, consult the following common issues before contacting support.
| OLANA | Antony mety hitranga | vahaolana |
|---|---|---|
| Tsy mivoha / mihidy ny varavarana | No power; remote battery low; obstruction; safety sensor blocked. | Check power supply; replace remote battery; remove obstruction; clear safety sensor path. |
| Door reverses unexpectedly | Obstruction; force settings too high/low. | Remove obstruction; adjust force settings (refer to programming section). |
| Remote tsy mandeha | Battery dead; out of range; not programmed. | Replace battery; move closer to opener; re-program remote (refer to programming section). |
| Feo tsy mahazatra | Worn parts; lack of lubrication. | Inspect and lubricate moving parts; contact service if noise persists. |
8. Famaritana
- Modely: SupraMatic E Series 4
- Laharan'ny ampahany: 4510307
- Max. Sakan'ny varavarana: 5500 mm
- Max. Door Surface Area: 13.75 m²
- Karazana maotera: 24 V DC Gear Motor
- Fifandraisana mains: 230 V - 240 V AC
- Fanjifana herinaratra: 0.2 kW
- Tractive and Compressive Force: 650 N
- Short-term Peak Force: 800 N
- Haingana fanokafana: Max. 25 cm/s
- Herin'ny fahefana: < 1 W
- CasinAkora: Stainless steel and plastic, galvanized steel base plate
- Temperature Range: -20 °C hatramin'ny +60 °C
- Kilasy fiarovana: For dry rooms only
- Hand Transmitter: HSE 4 BS (868 MHz BiSecur)
- Integrated Receiver: 5-channel BiSecur receiver (868 MHz)
- Bluetooth: Integrated (2.4 GHz)
- Jiro LED: 20 LED
- refy (L x W x H): 33.5 x 18.5 x 12.3 cm
- Lanja: 4.5 kg
- Battery (Hand Transmitter): 1 Lithium metal (included)
9. Warranty sy fanohanana
9.1 Fampahalalana momba ny fiantohana
Hormann products are manufactured to high-quality standards. For specific warranty terms and conditions, please refer to the warranty card included with your product or contact your local Hormann dealer. Keep your proof of purchase for warranty claims.
9.2 Fanohanana ny mpanjifa
If you encounter issues not covered in the troubleshooting section or require professional assistance, please contact your authorized Hormann service partner or the retailer from whom you purchased the product. For further information, you may also visit the official Hormann website.
Tsy voalaza ao amin'ny antsipirian'ny vokatra ny fampahalalana momba ny fisian'ny piesy fanolo.





