Poly VVX 250

Boky Torolàlana ho an'ny Mpampiasa ny Telefaonina Polycom VVX 250 IP Desk

Model: VVX 250 | Brand: Poly

Vita ny vokatraview

The Polycom VVX 250 is a four-line, basic IP desk phone featuring a color display, designed for clear and efficient communication.

Lafin-javatra fototra:

  • Make more natural and life-like calls with Polycom HD Voice
  • 2.8” color display: an engaging experience offering visual information at a glance
  • Two Gigabit Ethernet ports offer cost savings and performance benefits
  • USB port enables users to move data around more quickly
  • Integrates with more than 60 industry leading call control platforms
Polycom VVX 250 IP Desk Phone

anoloana view of the Polycom VVX 250 IP Desk Phone, showcasing its handset, keypad, and color display.

Setup Guide

Follow these steps to set up your Polycom VVX 250 IP Desk Phone.

Fonosana:

  • Polycom VVX 250 IP Desk Phone unit
  • Finday sy tady mihodinkodina
  • Cable Ethernet
  • Biraon'ny birao
  • (Note: Power adapter may be sold separately depending on model/region.)

Physical Connections:

  1. Mampifandray ny finday: Ampidiro ao amin'ny finday ny tendrony iray amin'ny tady mihodinkodina ary ny tendrony iray kosa ao amin'ny seranan-tsambon'ny finday eo amin'ny fotony.
  2. Mifandraisa amin'ny tambajotra: Connect an Ethernet cable from your network switch or router to the LAN port (marked with a network icon) on the back of the phone.
  3. Hery mampifandray: If not using Power over Ethernet (PoE), connect the power adapter (if included) to the power port on the back of the phone and plug it into a power outlet.
  4. Mifandray amin'ny PC (tsy voatery): If you wish to connect a computer through the phone, connect an Ethernet cable from your computer to the PC port (marked with a computer icon) on the back of the phone.
  5. Connect Headset (Optional): Plug your compatible headset into the headset port (marked with a headset icon) on the back of the phone.
indray view of Polycom VVX 250 IP Desk Phone with connected cables.

Akaiky view of the back of the Polycom VVX 250 IP Desk Phone, showing the Ethernet (LAN and PC), power, and headset ports.

Fanombohana voalohany:

Once connected, the phone will power on and begin its boot-up sequence. This may take a few minutes. The display will show the Polycom logo and then proceed to load its firmware and configuration.

If your network supports automatic provisioning, the phone will automatically configure itself. Otherwise, you may need to manually enter network settings or contact your VoIP service provider for assistance.

Torolàlana miasa

Fiantsoana:

  1. Pick up the handset, press the Speakerphone button, or press a line key.
  2. Antsoy ny laharana tiana amin'ny alalan'ny keypad.
  3. Press the Dial soft key or wait for the call to connect automatically.

Mamaly antso:

When the phone rings, pick up the handset, press the Speakerphone button, or press the flashing line key.

Using the Display and Menu:

The 2.8-inch color display provides access to various phone functions and settings.

  • Ampiasao ny Navigation Cluster (up, down, left, right arrows, and Select button) to browse through menus and options.
  • Tsindrio ny an-trano button to return to the main menu or idle screen.
  • Fanalahidy malefaka: The buttons directly below the display change their function based on the current screen or activity.

Asa iombonana:

  • Tazony: Press the Hold button during an active call to place it on hold. Press again to resume.
  • hamindra: During an active call, press the Transfer button, dial the new number, and then press Transfer again to complete.
  • Mangina: Tsindrio ny bokotra Mute mba hampanginana ny mikrôfôna mandritra ny antso. Tsindrio indray mba hanala ny feo.
  • telefaonina fanamafisam-peo: Press the Speakerphone button to toggle speakerphone mode on or off.
  • Headset: Press the Headset button to switch audio to a connected headset.
  • Fanaraha-maso ny feo: Ampiasao ny + SY - buttons below the keypad to adjust handset, headset, or speakerphone volume.
Person using Polycom VVX 250 IP Desk Phone in an office setting.

A person is shown using the Polycom VVX 250 IP Desk Phone at a desk, demonstrating its use in a typical office environment.

Fidirana Menus:

Avy amin'ny efijery idle, tsindrio ny an-trano button to access the main menu. Options typically include:

  • Antso vaovao
  • Messages (Voicemail)
  • Directories (Contact lists)
  • DND (Aza manelingelina)
  • Settings (Phone configuration)
  • Applications (if configured)

An official video demonstrating the key features of the Polycom VVX 250, including HD audio, 2.8-inch color LCD screen, and 4 line keys.

fikarakarana

To ensure optimal performance and longevity of your Polycom VVX 250 IP Desk Phone, follow these maintenance guidelines:

  • Fanadiovana: Use a soft, dry, lint-free cloth to clean the phone's surface and display. Avoid abrasive cleaners, solvents, or aerosol sprays.
  • Fanalana vovoka: Regularly dust the keypad and speaker grilles to prevent accumulation that could affect performance.
  • Fitantanana tariby: Ensure all cables are securely connected and not under strain. Avoid sharp bends or kinks in the cords.
  • Fepetra ara-tontolo iainana: Operate the phone within recommended temperature and humidity ranges. Avoid direct sunlight, excessive heat, or moisture.
  • Fanavaozana rindrambaiko: Periodically check with your service provider for available firmware updates to ensure your phone has the latest features and security enhancements.

Fanamboarana

This section provides solutions to common issues you might encounter with your Polycom VVX 250 IP Desk Phone.

Tsy misy feo fiantsoana/Tsy afaka miantso:

  • Jereo ny fifandraisana amin'ny tambajotra: Ensure the Ethernet cable is securely plugged into both the phone's LAN port and the network jack/router.
  • tsingerim-pahefana: Unplug the phone's power adapter (or Ethernet cable if using PoE), wait 10 seconds, then plug it back in.
  • Hamarino ny satan'ny tambajotra: Check if other devices on your network are functioning correctly.
  • Contact Service Provider: If the issue persists, your VoIP service may be down or require re-provisioning.

Ratsy kalitao Audio:

  • Ahitsio Volume: Use the volume buttons on the phone to increase or decrease the call volume.
  • Check Handset/Headset Connection: Ensure the handset or headset cord is securely connected.
  • Fitohanana tambajotra: High network traffic can affect call quality. Try reducing network usage or contact your IT administrator.
  • Feo HD: Ensure both parties are using HD Voice compatible devices and network for optimal clarity.

Fampisehoana tsy mandeha:

  • Jereo ny hery: Ensure the phone is receiving power.
  • tsingerim-pahefana: Perform a power cycle as described above.
  • Famirapiratana: Navigate to Settings > Basic > Display > Backlight Intensity to adjust brightness.

Phone Not Registering:

  • Fifandraisana tambajotra: Confirm the phone has an active network connection.
  • Fanamboarana: Verify that the phone's configuration settings (SIP server, user credentials) are correct. This usually requires IT or service provider assistance.
  • Firmware: Outdated firmware can sometimes cause registration issues.

fepetra arahana

endri-javatraantsipirihany
Ny refin'ny vokatra9.5 x 10 x 2.2 santimetatra
Lanja entana1.9 kg
Laharana modelyVVX 250
miseho2.8" LCD miloko
Tsipika tohana4
Ports Ethernet2 x Gigabit Ethernet
Port USB1 x USB 2.0
HD VoiceENY
Loharanon-keryHerinaratra misy tariby (afaka PoE)
KEVITRAplastika
lokoMainty
mpanamboatraPoly
Daty misy voalohany26 Jolay 2018

Inona no ao anaty boaty

The standard package for the Polycom VVX 250 IP Desk Phone typically includes:

  • Polycom VVX 250 IP Desk Phone Unit
  • Handset
  • Tady tariby
  • Network Cable (Ethernet)
  • Desk Stand
  • Torolalana fanombohana haingana

Note: Power adapter may be sold separately depending on the specific product variant or region.

Warranty sy fanohanana

Information momba ny fiantohana:

Poly products typically come with a limited hardware warranty. Please refer to the warranty card included with your product or visit the official Poly website for detailed warranty terms and conditions specific to the VVX 250 model. Retain your proof of purchase for warranty claims.

Tohana ara-teknika:

For technical assistance, troubleshooting, or further inquiries, please contact Poly customer support.

  • Fanohanana an-tserasera: Visit the Poly support webtranonkala ho an'ny FAQ, lahatsoratra momba ny fahalalana, ary fisintomana rindrambaiko.
  • Fanohanana an-telefaona: Contact your regional Poly support hotline.
  • Mpanome tolotra: If your phone was provided by a VoIP service provider, they may be your primary point of contact for support and configuration.

Always provide your product model (VVX 250) and serial number when contacting support for faster service.

Documents mifandraika - VVX 250

Preview Poly UC Software 5.9.6 Release Notes and Updates
Detailed release notes for Poly UC Software version 5.9.6, covering new features, parameter updates, installation guidance, and resolved/known issues for Polycom VVX business media phones and SoundStructure VoIP interface phones.
Preview Takelaka fametrahana ny finday IP ho an'ny orinasa Poly VVX 150 sy VVX 250
Torolàlana fametrahana sy fampahalalana ara-dalàna ho an'ny finday Poly VVX 150 sy VVX 250 Business IP, izay mandrakotra ny votoatin'ny fonosana, ny endri-javatra, ny fifandraisana ary ny fanarahana ny fepetra fiarovana.
Preview Polycom VVX Business Media Phone Icons and Status Indicators Guide
A comprehensive guide detailing the icons and status indicators for Polycom VVX business media phones, including models VVX 101, 201, 300, 400, 500, 600, and 1500, to help users understand phone status during calls and idle states.
Preview Fanamarihana famoahana Poly Trio UC Software 7.2.0
Fanamarihana famoahana ofisialy ho an'ny Poly Trio Unified Communications (UC) Software version 7.2.0. Ity antontan-taratasy ity dia manazava ny endri-javatra vaovao, ny vokatra tohanana, ny fomba fametrahana, ny olana voavaha ary ny fifampiraharahana amin'ny rafitra Poly Trio 8300, 8500, ary 8800, anisan'izany ny fanavaozana ny web fanamarinana proxy, STIR/SHAKEN, ary fampidirana Microsoft Teams.
Preview Poly EagleEye Cube USB fakan-tsary famoahana naoty v1.2.0
Famoahana naoty ho an'ny rindrambaiko Poly EagleEye Cube USB Camera version 1.2.0, amin'ny antsipiriany ireo endri-javatra vaovao, fanamboarana bug, fampahalalana mifanentana ary olana fantatra.
Preview Kit Poly Studio Base ho an'ny efitrano Zoom
Torolàlana fanombohana haingana ho an'ny Kit Poly Studio Base, vahaolana ho an'ny Zoom Rooms, manazava ny fifandraisan'ny singa sy ny fanamboarana.