1. Fampidirana
This manual provides essential instructions for the safe and efficient use of your Bixolon SRP-350IIICOSG Thermal Receipt Printer. Please read this manual thoroughly before operating the printer and retain it for future reference. This printer is designed for point-of-sale (POS) receipt printing applications.
2. Information momba ny fiarovana
- Herin'aratra: Use only the power supply provided with the printer. Using an incorrect power supply may damage the printer and void the warranty.
- Fametrahana: Place the printer on a stable, level surface. Avoid locations with excessive dust, humidity, or direct sunlight.
- rivotra: Ensure adequate ventilation around the printer to prevent overheating. Do not block ventilation openings.
- Fifandraisana amin'ny rano: Keep the printer away from liquids. In case of accidental liquid spillage, immediately disconnect the power and contact qualified service personnel.
- Ampahany mihetsika: Keep hands and foreign objects away from the paper cutter and other moving parts during operation.
3. Ny votoatin'ny fonosana
Hamarino fa misy ny entana rehetra ao anaty fonosana:
- Bixolon SRP-350IIICOSG Thermal Receipt Printer
- Herin'aratra
- Tady herinaratra
- Starter Paper Roll
- User Manual (ity antontan-taratasy ity)
4. Fametrahana
4.1 Famoahana sy fametrahana
Carefully remove the printer from its packaging. Place the printer on a flat, stable surface near your computer or POS system.
4.2 Fampifandraisana ny famatsiana herinaratra
- Ampifandraiso amin'ny famatsiana herinaratra ny tady herinaratra.
- Plug the power supply connector into the power port on the back of the printer.
- Ampidiro amin'ny fivoahana elektrika efa misy tany ny tariby.
4.3 Fampifandraisana Tariby Data
The SRP-350IIICOSG printer supports Serial and USB interfaces.

Sary 4.3.1: aoriana view of the Bixolon SRP-350IIICOSG printer, illustrating the various connection ports including power, USB, serial, and Ethernet.
- Fifandraisana USB: Connect one end of a USB cable (Type B) to the USB port on the printer and the other end to an available USB port on your computer or POS system.
- Serial fifandraisana: Connect one end of a serial cable (DB9) to the serial port on the printer and the other end to an available serial port on your computer or POS system.
4.4 Loading the Paper Roll
- Open the printer cover by pushing the cover open lever.
- Insert the new paper roll into the paper compartment with the paper feeding from the bottom.
- Esory kely ny taratasy aorian'ilay fitaovana fanapahana.
- Close the printer cover firmly until it clicks into place.

Sary 4.4.1: lafiny anoloana view of the Bixolon SRP-350IIICOSG printer, showing a paper roll correctly loaded and ready for printing.
4.5 Fametrahana mpamily
Before using the printer, you must install the appropriate drivers on your computer or POS system. Drivers are typically available on the Bixolon official website. Follow the instructions provided with the driver package for installation.
5. Fampiasana ny mpanonta printy
5.1 Mamelona/Mamono
To power on the printer, press the power switch located on the side or back of the printer to the 'ON' position. To power off, press the switch to the 'OFF' position.
5.2 Toetra famantarana
The printer features LED indicators to show its current status:
- Hery LED: Illuminates when the printer is powered on.
- Fahadisoana LED: Flashes or illuminates to indicate an error condition (e.g., paper out, cover open, cutter error). Refer to the troubleshooting section for details.
- Paper LED: Illuminates when the paper roll is low or out.
5.3 Fanontana pejy fitsapana
To print a self-test page:
- Hamarino tsara fa maty ny milina pirinty ary fenoina ny taratasy.
- Hold down the FEED button.
- Sady tsindrio hatrany ny bokotra FEED dia alefaso ny mpanonta.
- Release the FEED button once the printer starts printing.
The printer will print a test page showing its current settings and status.
6. Fikojakojana
6.1 Fanadiovana ny lohan'ny pirinty
Regular cleaning of the print head ensures optimal print quality and extends printer life. Clean the print head using an alcohol swab or a specialized print head cleaning pen.
- Vonoy ny mpanonta ary esory ny tariby herinaratra.
- Sokafy ny fonon'ny mpanonta.
- Gently wipe the thermal elements of the print head with the cleaning tool.
- Avela ho maina tanteraka ny lohan'ny pirinty alohan'ny hanakatonana ny fonony sy hamerenana ny herinaratra.
6.2 Replacing the Paper Roll
When the paper roll is depleted, the paper out LED will illuminate. Follow the steps in Section 4.4 to replace the paper roll.
6.3 Cleaning the Auto Cutter
If the auto cutter experiences frequent jams or malfunctions, it may require cleaning. Use a soft brush or compressed air to remove paper dust and debris from the cutter mechanism.
7. Famahana olana
Ity fizarana ity dia miresaka momba ireo olana mahazatra mety hatrehinao amin'ny mpanonta pirinty anao.
| OLANA | Antony mety hitranga | vahaolana |
|---|---|---|
| Printer does not power on | Power cord not connected; Power outlet faulty; Power supply failure | Check power cord connections; Try a different outlet; Contact support if power supply is suspected faulty. |
| No printing | Paper out; Printer cover open; Data cable disconnected; Incorrect driver/settings | Load paper; Close cover; Check data cable connection; Verify driver installation and printer settings on your computer. |
| Ratsy kalitao fanontana | Dirty print head; Low quality paper; Incorrect paper type | Clean the print head (Section 6.1); Use recommended thermal paper; Ensure paper is loaded correctly. |
| Taratasy mibontsina | Improper paper loading; Paper debris in cutter; Foreign object | Open cover, remove jammed paper, reload correctly; Clean auto cutter (Section 6.3); Remove any foreign objects. |
| Error LED is on/flashing | General error condition | Refer to the specific error code (if displayed) or consult the detailed service manual. Perform a power cycle (turn off, wait 10 seconds, turn on). |
8. Famaritana
Key technical specifications for the Bixolon SRP-350IIICOSG Thermal Receipt Printer:
| endri-javatra | famaritana |
|---|---|
| Teknolojia fanontana | Direct Thermal |
| Hafainganam-panonta (Monochrome) | Up to 200 mm/sec (approx. 10 ppm) |
| Print Resolution | 203 dpi (203 x 203 dpi) |
| interface tsara | Serial, USB |
| Auto Cutter | Yes (1.8M cuts) |
| Haben'ny Media ambony indrindra | Wide format roll |
| refy (W x D x H) | 5.71 x 5.75 x 8.03 santimetatra |
| Lanja entana | 3.41 kg |
| Herin'aratra | Famatsiana herinaratra ivelany (misy) |
9. Warranty sy fanohanana
For warranty information and technical support, please refer to the warranty card included with your product or visit the official Bixolon webtranonkala. Afaka mahita mpamily, FAQ, ary fampahalalana momba ny fifandraisana amin'ny serivisy mpanjifa ao ianao.
Bixolon Official Webtranokala: www.bixolon.com





