1. Fampidirana sy Fitohizanaview
The Mitel 5312 IP Phone is a versatile and user-friendly communication device designed for modern office environments. It features a full-duplex handsfree speakerphone, a multi-line backlit display, and programmable feature keys, providing intuitive access to advanced call handling and converged applications supported by Mitel's IP communication platforms.
This manual provides comprehensive instructions for setting up, operating, maintaining, and troubleshooting your Mitel 5312 IP Phone, ensuring optimal performance and user experience.

Figure 1: Mitel 5312 IP Phone with included accessories.
2. Endri-javatra fototra
- Aseho: Two-line by 20-character white, backlit, graphics display with contrast control and auto-dimming.
- Fanalahidin'ny Programmable: Twelve multi-function keys with dual-color LED indicators for speed dialing, line appearances, and feature access.
- Fanalahidy fiasa: Dedicated keys for Hold, Menu, Message, Speaker, Mute, Transfer/Conference, Redial, and Cancel.
- telefaonina fanamafisam-peo: Full duplex handsfree speakerphone operation.
- Customization: Browser-based desktop user tool programming for easy access to telephone system features.
3. Torolàlana fananganana
3.1 Ny votoatin'ny fonosana
Alohan'ny hanombohanao, ataovy azo antoka fa misy ny singa rehetra:
- Finday IP Mitel 5312
- Finday sy tady mihodinkodina
- Cable Ethernet
- Adaptatera herinaratra (raha tsy mampiasa Power over Ethernet - PoE)

Figure 2: Mitel 5312 IP Phone and its primary accessories.
3.2 Mampifandray ny finday
- Mampifandray ny finday: Ampidiro ao amin'ny finday ny tendrony iray amin'ny tady mihodinkodina ary ny tendrony iray kosa ao amin'ny seranan-tsambon'ny finday eo amin'ny fotony.
- Mifandraisa amin'ny tambajotra:
- If using Power over Ethernet (PoE), connect one end of the Ethernet cable to the LAN port on the phone and the other end to a PoE-enabled network switch or router.
- If not using PoE, connect one end of the Ethernet cable to the LAN port on the phone and the other end to your network switch/router. Then, connect the power adapter to the phone's power port and plug it into a power outlet.
- Optional PC Connection: Raha te hampifandray solosaina amin'ny alalan'ny finday ianao dia ampidiro ao amin'ny seranan-tsambon'ny PC amin'ny finday ny tariby Ethernet avy amin'ny solosainao.
- Fanombohana voalohany: The phone will power on and begin its boot-up sequence. This may take a few moments as it obtains network configuration and registers with your IP communications platform.
4. Torolàlana miasa
4.1 Asa fototra antso
- Fiantsoana: Lift the handset, press a line key, or press the Speaker button. Dial the number.
- Mamaly antso: Lift the handset, press the flashing line key, or press the Speaker button.
- Famaranana antso: Replace the handset, or press the Speaker button if using speakerphone.
- Tazony: Mandritra ny antso iray dia tsindrio ny MANOHANA key. To retrieve, press the flashing line key.
- Mangina: Tsindrio ny Mangina key to mute your microphone during a call. Press again to unmute.
- telefaonina fanamafisam-peo: Tsindrio ny gazety key to activate or deactivate the speakerphone.
4.2 endri-javatra mandroso
- hamindra: Mandritra ny antso iray dia tsindrio ny Transfer/Conference key. Dial the transfer destination, then press Transfer/Conference again to complete (blind transfer) or wait for an answer and announce the call (supervised transfer).
- Fihaonambe: Mandritra ny antso iray dia tsindrio ny Transfer/Conference key. Dial the number of the third party. Once connected, press Transfer/Conference indray mba hiaraka amin'ny antoko rehetra.
- antso indray: Tsindrio ny Redial key to call the last dialed number.
- Message Access: Tsindrio ny hAFATRA key to access your voicemail.
- Fanalahidin'ny Programmable: The twelve programmable keys can be configured for speed dialing, line appearances, or quick access to system features. Consult your system administrator for specific programming details.
5. Fikojakojana
Proper care and maintenance will extend the life of your Mitel 5312 IP Phone.
- Fanadiovana: Ampiasao malefaka, kely damp cloth to clean the phone's surface. Avoid abrasive cleaners, solvents, or strong chemicals. Do not spray liquids directly onto the phone.
- Tontolo iainana: Keep the phone in a dry environment, away from direct sunlight, excessive heat, or extreme cold. Ensure proper ventilation.
- Fikarakarana: Handle the phone and its components with care. Avoid dropping the handset or pulling excessively on cords.
6. Famahana olana
Ity fizarana ity dia miresaka momba ireo olana mahazatra mety hatrehinao amin'ny Mitel 5312 IP Phone-nao.
| OLANA | Antony mety hitranga | vahaolana |
|---|---|---|
| No dial tone / Phone not registering | Network cable disconnected, no power (if not PoE), incorrect network configuration, server issue. | Check Ethernet cable connection. Ensure power adapter is plugged in (if applicable). Verify network settings with your IT administrator. Restart the phone by unplugging and replugging the power/Ethernet cable. |
| Display is blank or unreadable | No power, display settings, hardware fault. | Check power connection. Adjust display contrast (if available). If the issue persists, contact support. |
| Tsy maheno ny mpiantso / Tsy maheno ahy ny mpiantso | Volume too low, Mute activated, faulty handset/speakerphone, network quality. | Adjust volume. Check if Mute is active. Try speakerphone or handset to isolate the issue. Check network connection quality. |
If you continue to experience issues, please contact your IT support or Mitel customer service. Be prepared to provide the model number and serial number of your device.
7. Famaritana
Detailed technical specifications for the Mitel 5312 IP Phone (Model: 50005847).
| endri-javatra | antsipirihany |
|---|---|
| Laharana modely | 50005847 |
| Marika | Mitel |
| Lanja entana | 3 kg |
| loko | Mainty, Volafotsy |
| Karazana telefaona | Tariby |
| KEVITRA | plastika |
| Loharanon-kery | Corded Electric |
| Karazana mpandefa | Keypad tokana |
| Karazana rafitra famaliana | Hafanàm-po |
| Fitaovana mifanentana | Mitel's IP communications platforms, VoIP services, PSTN networks |
| Fahaizana antso amin'ny fihaonambe | fototra |
| Daty azo alaina voalohany | 4 aogositra 2009 |

Figure 3: Product label with identification details.
Extracted details from label:
Nomeraon-tandahatra: 1TKFW14210JZ, FSABV9236
Adiresy MAC: 08:00:0F:8A:1B:94, 08-00-0F-3B-E5-DA
Fanitsiana: A.26, A.2
8. Fanohanana sy fiantohana
For technical assistance, troubleshooting beyond this manual, or warranty inquiries, please contact Mitel customer support or your authorized Mitel reseller.
When contacting support, please have your product model number (50005847) and serial number ready. The serial number can be found on the label at the bottom of your phone unit (refer to Figure 3).
Information regarding protection plans and return policies may be available from your point of purchase.





