Tomofree manufactures high-performance electric bikes and scooters, blending motorcycle heritage with modern electric mobility for commuting and off-road adventures.
Tomofree is a dynamic electric vehicle brand dedicated to enhancing personal mobility through innovative e-bikes and electric scooters. Merging motorcycle heritage with contemporary design trends, Tomofree develops breakthrough cycling products that amplify pedaling power and extend travel range. The brand offers a diverse lineup ranging from foldable commuter bikes and robust mountain e-bikes to high-speed off-road electric scooters.
With a focus on performance and safety, Tomofree integrates features like dual motors, hydraulic brakes, and long-range lithium batteries into their vehicles. Headquartered with strategic warehousing in California, the company provides accessible support and parts for riders. Whether for daily commuting or outdoor exploration, Tomofree aims to deliver reliable and eco-friendly transportation solutions.
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Got a user manual for your Tomofree e-bike or scooter? Upload it here to help other riders.
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You can activate your warranty by scanning the QR code provided in your user manual or by visiting the warranty registration page on the official Tomofree website.
Check that the charger is properly connected to both the battery and the wall socket. Ensure the charging environment is between 10°C and 45°C. If the issue persists, contact support.
For after-sales support, it is recommended to contact your direct seller. You can also email support@tomofree.com or use the contact form on their website.
On many Tomofree models, error code E01 indicates a throttle failure. Check the wiring connections or replace the throttle if necessary.
While Tomofree vehicles are designed for outdoor use, you should avoid riding in heavy rain or wet/slippery conditions to ensure safety and prevent water damage to electrical components.