SHINING 3D is a global leader in high-precision 3D digitizing technologies, specializing in 3D scanners, 3D printers, and digital dental solutions.
Founded in 2004, SHINING 3D focuses on the research, development, and manufacturing of high-accuracy 3D digital products. As a pioneer in the 3D digitizing industry, the company offers a comprehensive ecosystem of solutions, ranging from handheld 3D scanners and desktop metrology systems to advanced 3D printers and digital dentistry workflows.
Headquartered in Hangzhou, China, with key subsidiaries in Stuttgart, Germany, and San Francisco, USA, SHINING 3D serves a global customer base across sectors such as automotive, aerospace, healthcare, and education. Their popular product lines, including the EinScan series and Aoralscan intraoral scanners, are renowned for making professional-grade 3D technology accessible and efficient for engineers, designers, and medical professionals.
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Software, drivers, and user manuals for the EinScan series can be downloaded directly from www.einscan.com/software-download. For dental products and other devices, visit the main support portal at support.shining3d.com.
Calibration is required upon first use or if the device has been transported. Use the calibration board included in your package and run the "Camera Calibration" or "White Balance" wizards within the scanning software, following the on-screen positioning guide.
License activation is typically handled online through the scanner software. Ensure your PC is connected to the internet and open the application to trigger automatic activation. Offline activation options are available using the license file on the provided USB drive.
Most EinScan models require Windows 10 (64-bit), a dedicated NVIDIA graphics card (GTX 1080 or higher recommended for HD/Pro series), and at least 16GB of RAM. A high-speed USB 3.0 port is mandatory for data transfer.
For EinScan support, email einscan_support@shining3d.com. For dental scanner support, email dental_support@shining3d.com. General inquiries can be directed to sales@shining3d.com or submitted via the support website tickets.