Seek Thermal manufactures professional-grade thermal imaging cameras and sensors for firefighting, law enforcement, and commercial building assessment.
Mitadiava Thermal is a leading innovator in the thermal imaging industry, dedicated to making thermal sensing technology accessible for professionals and consumers. Headquartered in Santa Barbara, California, the company designs and manufacturers high-performance thermal cores, handheld cameras, and OEM sensors.
Their diverse product lineup includes the FirePRO series for critical situational awareness in firefighting, the hita line of rugged all-in-one imagers, and the Mitadiava Scan system for non-contact temperature screening. By integrating advanced infrared technology into durable, user-friendly devices, Seek Thermal empowers users to see the unseen, detect hazards, and ensure safety in demanding environments.
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You can register your device at thermal.com/register. Registration enables you to receive product updates, tips, and expedites warranty inquiries.
If images appear cloudy, apply a small amount of isopropyl alcohol to a Q-tip and lightly rub the reflective inner lens. Dry gently with a clean cloth. Do not use harsh window cleaners or solvents.
Press and hold the Mode/Flashlight button for 3 seconds to cycle modes. Alternatively, press the Power and Mode buttons simultaneously to quick-cycle. Modes include Fire Mode, TI Basic+, and Survey Mode.
Fire Mode is optimized for active firefighting with high-contrast gray/red scales to locate fire and flashover candidates. Survey Mode uses a monochromatic blue palette detailed for search and rescue or overhaul operations.
If you encounter issues, you can contact Seek Thermal customer service at 844-733-4328 or email support@thermal.com.