Boky Torolalana sy Torolàlana ho an'ny Mpampiasa OSI

OSI (Optima Systems Inc.), often operating as OSI Go Direct, is a provider of consumer smart home security solutions designed for do-it-yourself installation. The brand offers a range of connected devices such as Wi-Fi mini alarm systems, smart floodlight cameras, and digital PIR motion detectors.

These products typically utilize the Smart Life or Tuya Smart mobile applications, allowing users to monitor their properties, receive real-time alerts, and manage home automation remotely without monthly subscription fees. OSI aims to deliver accessible and reliable security technology backed by direct customer support.

• How do I connect my OSI device to the Smart Life App?

  For most OSI Wi-Fi devices, you can use "AP Mode" (Access Point Mode) for a reliable connection. In the Smart Life App, select your device type (e.g., Sensor > Alarm Wi-Fi), choose your 2.4GHz network, and follow the prompts. If the device LED is flashing slowly, select "Blink Slowly" (AP Mode) instructions in the app to connect to the device's hotspot first.

• Why is my OSI camera not identifying the SD card?

  Ensure the SD card is plugged in while the device is powered off. The card should be formatted to FAT32. If the internet environment is unstable, the card might occasionally fail to identify. It is recommended to insert the card before powering on the camera.

• Does the OSI Smart Floodlight Camera support 5GHz Wi-Fi?

  No, the OSI Smart Floodlight Camera and most OSI smart home devices only support 2.4GHz Wi-Fi networks. Please ensure your router is set to 2.4GHz or has a separate 2.4GHz band enabled during setup.

• How do I reset my OSI Smart Camera?

  To reset the camera, locate the reset button and hold it until you hear a prompt tone or the status indicator flashes quickly. Note that resetting the device clears network settings but does not remove the device from your App account; you must also delete it within the App to re-pair it.