HDL Manuals & User Guides

HDL Automation is a leading international technology company dedicated to smart home and building automation systems. Established in 1985, HDL provides a comprehensive range of intelligent control solutions that integrate lighting, shading, HVAC, background music, and security into a unified system. The company’s portfolio supports major industry protocols including its proprietary Buspro system, Buspro Wireless, KNX, and Zigbee, ensuring broad compatibility and flexibility for residential and commercial projects.

HDL offers an extensive lineup of hardware such as smart touch panels (like the Source 7 and Granite series), DALI drivers, sensors, and gateway controllers. Their solutions are widely used in luxury homes, hotels, and commercial buildings to enhance energy efficiency and user convenience. In addition to automation controls, HDL has expanded into renewable energy capabilities with on-grid energy storage solutions.

• What software is used to configure HDL devices?

  HDL devices are typically configured, debugged, and managed using the HDL Studio software (for Buspro) or HDL KNX Assistant, along with ETS for KNX devices.

• What protocols does HDL support?

  HDL products support multiple automation protocols including Buspro, Buspro Wireless, KNX, DALI, and Zigbee.

• How do I contact HDL technical support?

  You can reach HDL technical support via email at hdltickets@hdlautomation.com or through the support section on their official website.

• What is the standard warranty for HDL products?

  Many HDL controllers and drivers come with a five-year warranty from the date of invoice, covering failures under normal use as specified in the product manuals.

• How do I reset an HDL switch panel?

  Reset procedures vary by model, but often involve long-pressing specific keys or using the programming button on the back of the unit to enter programming mode or restore factory settings.