Baxi is a leading manufacturer of high-efficiency heating and hot water solutions, including boilers, heat pumps, and cylinders, with a heritage dating back to 1866.
Baxi is a renowned manufacturer of heating and hot water systems, operating since 1866 in the United Kingdom. Part of the BDR Thermea Group, Baxi specializes in sustainable heating solutions for both residential and commercial applications.
Their product portfolio includes high-efficiency condensing gas boilers, air source heat pumps, hot water cylinders, and smart climate controls. Committed to the energy transition, Baxi designs products that are easy to install, maintain, and operate, often featuring compatibility with low-carbon energy sources to ensure comfort and efficiency.
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You can register your warranty online at warranty.baxi.co.uk. Registration is typically required within 30 days of installation to ensure full coverage.
Refer to the troubleshooting section of your user manual. For persistent issues, contact a Gas Safe registered engineer or Baxi Customer Support.
It is recommended to have your boiler serviced annually by a qualified professional to ensure safety, efficiency, and to validate the warranty.
The serial number is usually located on the drop-down panel at the front of the boiler or on a data label inside the control panel flap.